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Our Chief Medical Officer, Dr. Jimmy Chung joined Becker’s Healthcare Podcast to discuss clinical quality and developing value-based patient experience. Dr. Chung focused on several dimensions in the fifteen-minute podcast, with his main suggestions for developing value-based care being:

  1. A leadership structure that puts the patient at the center of all decisions.
  2. Investment in data analytics to measure the patient experience.
  3. Strong patient-facing engagement tools that allows your community to provide feedback.