Hospitality Services. Together with HHS.
Hospitality Services. Together with HHS.
“We’re proud to partner with a leading health care solutions company like Advantus Health Partners. This enables us to seamlessly extend our hospitality services expertise to a wide range of hospitals and health systems.”
– Bobby Floyd, Chairman of the Board, HHS
Improve your patient experience through hospitality and support services
In a consumer-driven health care climate, a patient-centric hospitality approach has never been more important.
Nail it, and watch your patient experience and satisfaction scores skyrocket. Make it a low priority and watch other hospital systems pass you by.
That’s why we’ve partnered with HHS, the best in hospital hospitality and support services, to help you build a better experience across your facilities and boost:
- Environmental services, including improved room turnaround times and cleanliness.
- Food and nutrition programs to improve the patient experience.
- Laundry utilization and management to reduce linen spend and waste.
- Patient transport with a focus on enhancing transport times.
Our Hospitality Services is just one solution in our best-in-class suite of Purchased Services.
Environmental Services
Enhancing the patient experience
Your patients’ entire perception of the care they receive at your hospital is shaped during their initial moments at the facility.
We ensure every area is kept meticulously clean to create that stellar first impression, boosting patient satisfaction and keeping everyone safe.
We go beyond simply cleaning – we enhance operational efficiency and deliver quality assurance across every inch of your facility.
Our full suite of environmental solutions includes:
- Faster room turnarounds with thorough cleaning and sufficient staffing levels to ensure rooms are prepped and ready quickly for incoming patients.
- AIDET-trained staff equipped with emotional intelligence principles that promote positive engagement with patients, visitors and colleagues.
- “Safety First” culture adhering to CDC guidelines and continued training on PPE best practices and chemical use.
- Smart cleaning technology and systematic disinfection that reduce infection risk, improve patient outcomes and increase sustainability.
- Service Control technology that automates proactive/reactive tasks, enabling us to maximize efficient operations while providing full transparency in our programs.
This line of solutions allows you to deliver excellent care while maintaining a clean, safe and welcoming facility.
Food & Nutrition
Redefining health care dining
Our emphasis on high-quality, patient-centered food service showcases our commitment to care and respect, fostering trust and strengthening the patient-provider relationship.
Improving patient care
Food isn’t just sustenance. It’s a vital part of the healing and well-being of your patients. That’s why we offer personalized meals, access to registered dieticians, nutrition education and flexible ordering systems that empower patients to take control of their food choices. This creates a positive overall experience and motivation to stick with their treatment plans.
Linen Utilization & Laundry Management
Take control of linen costs
Linen waste drains profits and frustrates clinicians. We’ve designed a linen management program that has helped our clients reduce their linen spend by 15-30% and drastically improve clinician satisfaction.
How?
Our ThreadCount Technology tracks and monitors usage, costs and benchmarks in real-time, ensuring accurate billing via order and charge reconciliation.
We also manage distribution to guarantee your inventory is always accurate and prevent shortages for your units.
Realize Measurable Value
Hospitals and health systems nationwide have achieved unprecedented success with our comprehensive approach to linen utilization and laundry management.
We deliver value by:
- Reducing annual linen costs up to 26%
- Minimizing environmental impact with lower water and electricity use
- Improving nurse satisfaction with optimized processes
Patient Transport
Maximize patient care, flow and movement throughout your facility
To alleviate the strain on your clinical team, we’ve designed a patient transport program that provides adequate staffing during high-traffic periods and quickly responds to all transport requests.
This frees clinicians to perform their most important function: caring for patients.
How?
Our patient transporters’ sole focus is managing throughput in your facility using streamlined processes that reduce emergency department wait times and clinical overtime.
By removing the need for your clinicians to complete transport requests, we give them more time with patients, enhancing the quality of care.
Through our technology-enabled systems and processes, we also integrate internal patient and equipment transportation and valet services to drastically eliminate the common “waiting on work” problem.
It’s a model that maximizes your system’s efficiency, draws more value from your workforce and improves the patient experience.
Ready to learn how our Hospitality Services can positively contribute to best-in-class patient experiences?
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