Our Chief Medical Officer, Dr. Jimmy Chung joined Becker’s Healthcare Podcast to discuss clinical quality and developing value-based patient experience. Dr. Chung focused on several dimensions in the fifteen-minute podcast, with his main suggestions for developing value-based care being:
- A leadership structure that puts the patient at the center of all decisions.
- Investment in data analytics to measure the patient experience.
- Strong patient-facing engagement tools that allows your community to provide feedback.